I. INTRODUCTION

Online sales are conducted at www.tanecznysklep.pl by the company: Akces Dance Sp. z o.o., ul. Gościnna 8a, 30-698 Kraków, VAT: 6793121338, phone: +48126549061 (hereinafter referred to as the "Seller"), who is the owner and administrator of the online store www.tanecznysklep.pl.

This Terms and Conditions document is addressed to all users of the Store and defines the rules for registering and using a Store account, placing orders, and concluding sales agreements for goods available in the Store ("Goods").

Every user of the Store can access these Terms and Conditions at any time by clicking on the "Terms and Conditions" link on the Store's website, as well as by saving its PDF version on their chosen storage device.

Information about the Goods in the Store, including descriptions and prices, constitutes an invitation to conclude a sales agreement within the meaning of Article 71 of the Civil Code, subject to the terms and conditions specified in this document.

The Goods in the Store are clearly marked. The website contains information about the characteristics of the Goods, their prices, the material they are made of, etc.

The photos and presentations of the offered products serve to illustrate the specific models of Goods. The colors in the photos may differ from reality due to the diversity of available computer equipment and its individual settings, especially monitor and graphics card settings.

II. TERMS OF USE OF THE STORE AND CONCLUDING SALES AGREEMENTS

Akces Dance Sp. z o.o. enables the conclusion of sales agreements for Goods via the Internet and provides other electronic services as specified in these Terms and Conditions.

The sales agreement for Goods is concluded between the Store user ("CLIENT") and Akces Dance Sp. z o.o., headquartered in Kraków.

The condition for starting the use of the Store is to read and accept these Terms and Conditions.

The information provided by the Client when placing an order must be truthful, up-to-date, and accurate. Akces Dance Sp. z o.o. reserves the right to refuse order fulfillment if the provided data is so inaccurate that it prevents the fulfillment of the order, especially the proper delivery of the shipment. Before refusing to process the order, Akces Dance Sp. z o.o. will attempt to contact the Client to clarify the data to enable order fulfillment.

The Store takes all possible and legally required technical and organizational measures to protect Clients' personal data, especially to prevent unauthorized persons from obtaining and modifying data provided during registration.

A Client using the Store is obliged to: a) Not provide or transmit content prohibited by law; b) Use the Store in a manner that does not disrupt its operation; c) Not send or place unsolicited commercial information within the Store; d) Use the Store in a way that is not burdensome for other clients and the Store Administrator; e) Use the content posted on the Store’s website for personal use only.

III. CONCLUDING A SALES AGREEMENT

1. The Store allows the placement of orders for Goods via its website (online), in accordance with the order submission procedure specified in these Terms and Conditions.
2. The Store accepts online orders 24/7, all days of the week. Orders placed on Saturdays, holidays, and public holidays will be processed on the first business day following the day the order was placed.
3. A Client can place an order without creating an account in the Store (so-called guest checkout).
4. The condition for placing an order is to fill in all required data in the form necessary for shipping or for generating a pro forma invoice.
5. To place an order, the Client must select the Goods in the Store, particularly in terms of quantity, color, and size, then proceed to the "Cart" and continue the ordering process by selecting the appropriate options.
6. Until the selection of Goods is confirmed by clicking the "Order and Pay" button, the Client has the ability to make changes and modifications to the Goods in the order, as well as to the shipping or invoice details. Confirmation of the order by the Client by using the "Confirm Purchase" button is equivalent to accepting the obligation to pay for the Goods and the cost of their delivery, which the Client is informed about before confirming the order.
7. Confirming the order in accordance with point 6 above constitutes an offer submitted by the Client to Akces Dance Sp. z o.o. to conclude a sales agreement, in accordance with the content of the order and these Terms and Conditions.
8. Upon order placement in accordance with point 6 above, the Client will receive an email containing information about the placed order, the number of ordered Goods, the order value, the chosen delivery and payment method, the order processing time, and the contact details of the Client and the Store, as well as information about the Client's right to withdraw from the sales agreement. The aforementioned email constitutes confirmation that the Store has received the Client's purchase offer.
9. The Store sends confirmation of order acceptance or rejection of the Client’s offer submitted electronically ("Order Confirmation and Shipment Notification") or rejection of the Client's offer, to the email address provided by the Client. Upon receipt of this confirmation, a sales agreement is concluded between the Client and Akces Dance Sp. z o.o. for the ordered Goods.
10. The sales agreement is concluded in Polish, in accordance with these Terms and Conditions and the order placed by the Client.
11. Without prejudice to the Client's right to withdraw from the contract in accordance with applicable law, the Client may cancel the order before receiving confirmation of the purchase offer acceptance from the Store, i.e., before receiving the email confirming order acceptance for processing, as mentioned in point 9 above. In such a case, the Client should immediately contact the Store, including the possibility of telephone contact with email confirmation.
12. The Seller declares that VAT invoices will not be issued based on receipts documenting the purchase of Goods in the Online Store after December 31, 2019, for buyers who purchased Goods for business purposes and did not provide the necessary data for issuing a VAT invoice.
13. A buyer acting as an entrepreneur who intends to purchase Goods in the Online Store as part of their business activity is obliged to provide the Seller with the necessary data to issue a VAT invoice in accordance with applicable legal regulations before concluding the sales agreement for Goods.
14. The Seller will issue an invoice upon the consumer’s request, based on the receipt documenting the purchase of Goods in the Online Store, in accordance with applicable legal regulations.

IV. DELIVERY AND COLLECTION OF GOODS

The goods are delivered to the address specified by the Customer in the order. The estimated shipping date of the goods is specified in the order summary before the Customer confirms the order by clicking the "Confirm Purchase" button.

The estimated delivery time is 2-4 business days from the day following the shipment. In exceptional cases, especially during peak shopping periods, the total and maximum order fulfillment time should not exceed 7 business days, and under no circumstances will it exceed 20 business days from the date of conclusion of the sales contract. Order processing may be delayed until the Store receives the payment for the purchase price (and any applicable shipping costs) in its bank account if the Customer chooses an online prepayment method.

The goods are delivered to the specified address. Shipping costs are provided during the ordering process.

All shipments are made via insured courier service.

The Customer is entitled to specify a delivery address outside the territory of the Republic of Poland, subject to the following conditions:

a) Delivery is only available to the countries listed on the website:
https://tanecznysklep.pl/en_GB/i/Shipping-time-costs/33

For orders specified above, the rules of this Regulations apply with the following modifications:
a) The order fulfillment time depends on the delivery location of the goods. However, it typically does not exceed 7 business days from the date of order acceptance. A link to estimated delivery times for each country can be found here:
https://tanecznysklep.pl/en_GB/i/Shipping-time-costs/33
b) Payment for the goods can only be made using online payment methods.
c) The direct costs of returning the goods due to withdrawal from the sales contract shall be borne by the Customer.
d) The Store does not conduct business outside the territory of the Republic of Poland but only allows Customers to specify a delivery address in one of the countries listed under point (a) above under the conditions specified.

V. PRICES AND PAYMENT METHODS

The purchase price of a product displayed on the Store's website becomes binding once the Customer receives an email confirming the acceptance of their order for the selected Goods, as specified in Section II, Clause 9. The indicated price will not change, regardless of any price adjustments in the Store that may occur after the order confirmation in the third email.

The prices of products in the Store are provided in EURO (EUR) and include all applicable charges, including VAT, duties, and taxes.

The Customer shall pay the price for the ordered Goods along with delivery costs, choosing from the following payment methods:

a) Bank transfer before delivery. If the Customer selects prepayment, failure to receive the payment in the bank account of Akces Dance Sp. z o.o. within 7 days from placing the order will result in order cancellation. In such a case, the Customer may place a new order. Orders paid by bank transfer or credit card will only be processed after the payment is received.

b) Fast transfers: The entity handling online payments in the scope of payments via fast transfers is PayPro S.A. (Przelewy24).

c) Card Payments: Visa, Mastercard

Akces Dance Sp. z o.o. reserves the right to change the prices of products available in the Store, introduce new products for sale, conduct and cancel promotional campaigns on the Store’s website, or modify their terms, in accordance with the provisions of the Civil Code and other applicable laws. However, such changes will not affect the rights of Customers who have concluded a sales agreement for products offered by the Store before the changes take effect, nor the rights of Customers entitled to participate in a promotion under its rules and during its duration.

VI. COMPLAINTS REGARDING GOODS

The products offered in the store are brand new and original. Akces Dance Sp. z o.o. is liable for physical or legal defects of the Goods in accordance with Article 556 and subsequent articles of the Civil Code.

Akces Dance Sp. z o.o. takes measures to ensure the correct functioning of the Store to the extent possible based on current technical knowledge and commits to removing any reported irregularities within a reasonable timeframe.

Any item purchased in the store may be subject to a complaint under the terms and conditions specified by applicable law if it has defects that render it non-compliant with the concluded sales agreement.

A complaint can be submitted by mail by returning the product along with a written description of the defect or a complaint form downloaded from the Store’s website, and proof of purchase, via registered mail or another form of shipment, to the warehouse address: Akces Dance Sp. z o.o., ul. Gościnna 8, 30-698 Kraków. The customer will receive information regarding the resolution of the complaint within 14 days from the day after the Store receives the package containing the complained-about product.

If the Goods have defects, the Customer has the following claims based on Articles 556 and 561 of the Civil Code: a) submission of a statement of withdrawal from the Agreement or reduction of the price of the Goods, unless the Seller promptly and without excessive inconvenience to the Buyer replaces the Goods with defect-free ones or removes the defect, or b) request to replace the Goods with defect-free ones or to remove the defect.

If the complaint is not accepted, the product will be returned with an opinion justifying the rejection of the complaint at the Customer’s expense.

If the Customer finds that the product was damaged during transport, it is recommended that they draft a damage report in the presence of the courier.

VII. RETURNS OF GOODS – WITHDRAWAL FROM THE SALES AGREEMENT

A customer who is a consumer as defined by applicable law has the right to withdraw from the sales agreement without providing a reason, under the conditions described below.

The period for withdrawal from the sales agreement for Goods expires 14 days after the day the Customer acquires possession of the Goods or a third party, other than the carrier and indicated by the Customer, acquires possession of the Goods.

To exercise the right of withdrawal from the agreement, the Customer must inform the Store of their decision to withdraw from the agreement by means of an unequivocal statement (e.g., a letter sent by mail or email) sent to the following address: Akces Dance Sp. z o.o., ul. Gościnna 8, 30-698 Kraków. Customers may use the template withdrawal form available online, but this is not mandatory. Customers may also complete and send a scanned withdrawal form or any other clear statement by email to: akces@akces.biz.

To meet the withdrawal deadline, it is sufficient for the Customer to send information regarding the exercise of their right of withdrawal before the withdrawal period expires.

The Customer must return the Goods covered by the withdrawal to the following postal address: Akces Dance Sp. z o.o., ul. Gościnna 8, 30-698 Kraków, without undue delay and, in any event, no later than 14 days from the day they informed the Store of their withdrawal from the agreement. The deadline is met if the Customer sends back the item before the 14-day period expires.

The Customer bears the direct costs of returning the item.

In the case of withdrawal from the agreement, the Store will refund all payments received from the Customer, including the cost of delivery (except for additional costs resulting from the Customer's choice of a delivery method other than the cheapest standard delivery offered by the Store), without undue delay and in any event no later than 14 days from the day the Store was informed of the Customer’s decision to exercise their right of withdrawal.

The refund will be made using the same means of payment that the Customer used for the initial transaction unless the Customer has expressly agreed otherwise; in any case, the Customer will not incur any fees related to this refund. The Store may withhold the refund until it has received the item back or until proof of return has been provided, whichever occurs first.

Customers are only liable for any diminished value of the returned Goods resulting from handling them in a manner other than necessary to establish their nature, characteristics, and functioning.

The provisions of this Section VII apply accordingly to a natural person entering into an agreement directly related to their business activity if it follows from the content of that agreement that it does not have a professional nature for that person, arising particularly from the subject of their business activity, as made available under the regulations on the Central Registration and Information on Business.

VIII. INFORMATION REGARDING ELECTRONIC SERVICES

The Store provides the following services electronically to Customers: a) Enabling the conclusion of online sales agreements for goods in the Store in accordance with these Terms and Conditions, b) Allowing Customers to create accounts in the Store, c) Sending requested commercial information regarding goods.

The Customer has the right to withdraw from sales agreements for goods under applicable legal provisions and the terms set out in these Terms and Conditions. Furthermore, the Customer may at any time request the cessation of the provision of the services mentioned in point 1, subpoints b) and c) above.

The technical requirements for the Store's electronic services are as follows: a) Internet access, b) Use of a web browser capable of editing hypertext documents (such as Internet Explorer, Chrome, Opera, Firefox, or similar), c) Possession of an email account.

Complaints regarding services provided electronically by the Store can be submitted by sending a complaint to the Store’s Customer Service email address (akces@akces.biz). The Customer’s complaint should include the identification of the service recipient and a brief description of the complaint. The Store will make every effort to resolve submitted complaints as quickly as possible, but no later than 14 days from the day the Store receives the complaint. The Customer will be notified of the resolution of the complaint by their chosen method, either by phone or via an email sent to the address provided by the Customer.

Akces Dance Sp. z o.o. informs that, depending on the Customer’s web browser settings, it may introduce cookies to the telecommunication system used by the Customer. These cookies are not part of the content of services provided by the Store but allow for the later identification of the Customer accessing the Store’s website and are used to facilitate the Customer’s use of the Store and to monitor Customer traffic on the Store’s pages. The Customer may disable the Store’s use of cookies at any time by adjusting their web browser settings accordingly.

1.REVIEWS IN THE ONLINE STORE
1.1.The Customer of the Online Store has the possibility to write a voluntary and free of charge review about purchases made at the Online Store. The review may also be a rating or a photo of the purchased product in the Online Store.
1.2. After completing purchases in the Online Store, the Seller provides the necessary data to create an email invitation to the company handling the survey process. The dispatch of surveys and the process of collecting opinions through forms are fully managed by TrustMate SA, located at Bartoszowicka 3, 51-641 Wrocław. TrustMate SA sends the customer an email requesting a review along with a link to an online form allowing its submission. The online form enables responses to the Seller's questions regarding purchases, their evaluation, the addition of a personal description of the review, and the inclusion of a photo of the purchased product. In the event of not providing an opinion after receiving the first invitation, TrustMate may resend the invitation.
1.3.A review can only be added by a customer who has made a purchase in the Seller's Online Store.
1.4.Reviews written by the Customer are published by the Seller in the Online Store and on the TrustMate.io business card.
1.5.Writing a review may not be used by the Customer for unlawful acts, in particular acts constituting unfair competition against the Seller, or actions that violate personal interests, property rights, intellectual rights, or any other rights of the Seller or the third parties.
1.6.A review can only be made to actually purchased products in the Seller's Online Store. It is prohibited to create fictitious/sham sales contracts in order to make a review. Neither the Seller nor its employees can be the authors of reviews, regardless of the basis of employment.
1.7.A submitted review can be removed by its author at any time.

IX. INFORMATION REGARDING THE PROCESSING OF USERS' PERSONAL DATA BY AKCES DANCE SP. Z O.O.

The information provided below is also made available to the User at the time of collecting their personal data on the Store's website.

The administrator of the User's personal data is Akces Dance Sp. z o.o. The Administrator processes Users' personal data in accordance with the General Data Protection Regulation of April 27, 2016 ("GDPR").

Contact details of the Data Protection Officer: iod@akces.biz.

Users' personal data is processed for purposes including but not limited to: (i) executing sales contracts concluded with the User - in this case, the basis for processing data is the contract concluded with the Administrator through the acceptance of the Store's regulations; (ii) maintaining the User's account - the basis for processing is the contract concluded with the Administrator through account registration and acceptance of the Store's regulations; (iii) handling complaint processes - in this case, the basis for processing is the Administrator’s legal obligation related to warranty regulations for defective goods; (iv) if the User gives separate consent, commercial information about products offered in the Store, including promotional offers, may be sent to the User's email or phone number – in this case, the basis for processing is the User's consent, which is not mandatory and can be withdrawn at any time; (v) directing personalized marketing messages to the User on the Store's website, such as product purchase suggestions using profiling based on the analysis of the User's past purchases – the basis for processing is the User's consent granted through acceptance of specific COOKIE settings, which is not mandatory and can be withdrawn at any time; (vi) marketing purposes - the Administrator may occasionally send information about the Akces Dance store’s offers or its business partners' offers to the User's provided delivery address – the basis for processing is the legitimate interest of the Administrator or its partners in marketing the offered products; the User may object to such processing at any time by contacting the Store; (vii) statistical purposes for the Administrator’s internal needs – the basis for processing is the legitimate interest of the Administrator in collecting information that enables business development and tailoring services to the Users' needs; (viii) confirming the fulfillment of the Administrator’s obligations, pursuing claims, or defending against claims, preventing or detecting fraud – the basis for processing is the legitimate interest of the Administrator in protecting rights, confirming the fulfillment of obligations, and obtaining due compensation from its customers.

When making purchases in the Store, the User provides specific personal data necessary for executing the sales contract. Refusal to provide the necessary data will result in the inability to complete the purchase. Giving consent to receive commercial information or to use certain COOKIE settings is not mandatory. If consent is granted, it can be withdrawn at any time. Withdrawal of consent does not affect the legality of processing before withdrawal.

The Administrator will share the User’s personal data with entities cooperating in the execution of the sales contract for purchased goods, including payment collection and product delivery.

The personal data provided by the User will be processed for the period necessary to fulfill the sales contract, handle complaints, confirm the fulfillment of the Administrator’s obligations, and pursue or defend against claims, but no longer than 10 years from the date the data was provided.

The Administrator applies IT and organizational security measures to minimize the risk of data leaks, destruction, or corruption, including a firewall system, antivirus and anti-spam security systems, internal access, data processing, and recovery procedures, as well as a multi-level backup system. The Store ensures an appropriate level of security through a Web Application Firewall (WAF), a protection system against DDoS attacks, a high level of HTTPS/SSL encryption according to best practices, and cooperation with a carefully selected hosting service provider.

Under GDPR regulations, the User has the right to access their data, update it, request data portability, request its deletion, object to data processing, request processing restrictions, and withdraw consent.

The User has the right to file a complaint with the President of the Personal Data Protection Office regarding the processing of their personal data by the Administrator.

X. TERMS OF PARTICIPATION IN THE AKCES DANCE SP. Z O.O. LOYALTY PROGRAM

1. The loyalty program is organized by: Akces Dance Sp. z o.o. 30-698 Kraków, ul. Gościnna 8a, hereinafter referred to as tanecznysklep.pl.
2. The program is intended for registered customers of tanecznysklep.pl.
3. By registering in the store and accepting the regulations, the customer automatically participates in the loyalty program.
4. Customers participating in the loyalty program earn points for purchases made in the store.
5. Points are accumulated in the customer's account created in tanecznysklep.pl.
6. Collected points are exchanged for discounts. Points cannot be exchanged for cash or goods available in the store.
7. Information about discounts is available on the order summary page after logging in.
8. Discounts are unlocked after reaching a certain number of points.
9. Points are credited after payment is received and the order is shipped.
10. Each 1 PLN spent equals 1 point.
11. If a customer has points in multiple accounts in tanecznysklep.pl, their points do not combine.
12. The discount is applied to the value of goods in the shopping cart.
13. If the participant exercises the right to withdraw or return purchased products (if applicable), the points granted for the order containing the product will be canceled.
14. tanecznysklep.pl reserves the right to change the regulations and terminate the program without providing a reason.
15. These terms complement the tanecznysklep.pl store regulations.

XI. FINAL PROVISIONS

Lack of acceptance of these Terms and Conditions prevents the purchase of Goods offered by the Store. The Store allows Customers to review the Terms and Conditions when placing an order. Customers with an account in the Store will be informed of any changes via email. Customers who do not accept the changes may delete their account at any time.

The law applicable to the sales contract in the Store is Polish law. The contract is concluded in Polish.

For matters not regulated by these Terms and Conditions, the provisions of the Civil Code or other relevant legal acts applicable to the operation and functioning of the Store shall apply.

The competent court for resolving disputes shall be the court with local jurisdiction according to applicable regulations.

Akces Dance Sp. z o.o. may amend these Terms and Conditions in case of at least one of the following significant reasons:

1. a) Changes in legal provisions or their interpretation resulting from court rulings, administrative decisions, explanations, or recommendations issued by relevant authorities, if they affect the matters covered by the Terms and Conditions;
2. b) Changes in the provision of services covered by the Terms and Conditions due to technical, technological, or security considerations, improvements to the Store's functionality, or enhancement of services provided by Akces Dance Sp. z o.o.;
3. c) Changes in the scope or manner of services covered by the Terms and Conditions through the introduction of new functionalities or services, modifications, or withdrawal of existing functionalities or services;
4. d) Changes in payment or shipping methods and costs;
5. e) The need to introduce editorial changes.

Changes to the Terms and Conditions apply to orders placed after the changes come into effect. Orders placed before the changes will be executed based on the Terms and Conditions in force at the time of placing the order.

All trademarks and company names in the store belong to their legal owners and are used for informational purposes only.